Head of Customer Operations
About the role Build and lead the operational backbone that powers our customer success and support teams worldwide. You will design the systems, metrics, and playbooks that scale our post-sale organization. What you'll…
54 open positions across 15 teams in 17 locations. Find where you fit — and apply in minutes.
To make world-class hiring accessible to every team — replacing recruiting busywork with AI agents recruiters actually trust, and giving every candidate a fast, respectful experience.
Virtual Consonance builds AI-native hiring software that helps teams find, screen, and hire exceptional people in a fraction of the time — without losing the human touch. We are a small, senior team shipping quickly and sweating every detail of the recruiter and candidate experience.
Every feature is judged by whether it makes a candidate's experience faster and more respectful.
We move fast, but we sweat the details — polish and quality are part of the product, not an afterthought.
We stay lean and give everyone real ownership; AI handles the busywork so people do the work that matters.
Hiring decisions change lives, so we build governance, explainability, and honesty into everything we ship.
Perks & benefits
About the role Build and lead the operational backbone that powers our customer success and support teams worldwide. You will design the systems, metrics, and playbooks that scale our post-sale organization. What you'll…