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Junior Content Designer, Help and Support

Remote·Design

UX WritingEditingDocumentationStyle GuidesCollaboration

About the role

We are hiring a Junior Content Designer to help create clear, friendly help and support content. This is an excellent role for someone early in their content career who loves making complex things simple.

What you'll do

  • Write and update help articles, tooltips, and support flows
  • Apply our style guide and voice across content
  • Partner with support and design teams on user pain points
  • Maintain accuracy as the product evolves

Requirements

  • 1-2 years of writing, editing, or content experience
  • Excellent grammar and a clear, concise style
  • Eagerness to learn UX and content design practices

Nice to have

  • Familiarity with help-center tools
  • Basic understanding of UX writing principles

Benefits

  • Fully remote with flexible hours
  • Home office and wellness stipends
  • Health coverage and equity